Training Course 1-Pre-Match Queue

Video Transcription

Video Summary

The video explains changes to the pre-add match queue. In the current system, clicking “pre-add matches” shows the full history of all pre-add returns received. In the updated release, the queue will only display the most recent pre-add return. To review full history, users should go to Claims > History > Pre-Add Return, where they can view the same information as before, download text files, or drill into any processed pre-add return.

Keywords

pre-add match queue

pre-add return

claims history

processed pre-add return

download text files